Refund policy

No Return Policy

At Toyzapp, we carefully inspect and pack every order to ensure it reaches you in excellent condition.

As all sales are considered final, we are unable to accept returns or exchanges once an order has been delivered. We kindly ask that you review your order carefully before completing your purchase.

If your order arrives damaged, defective, or you receive an incorrect item, please don’t worry—we’re here to help. Simply contact us within 48 hours of delivery with your order number and clear photos, and our team will work with you to find the best possible solution.

Thank you for your understanding and for supporting Toyzapp. We truly appreciate your trust and look forward to bringing you more amazing collectibles and toys!