Refund & Returns

Returns Policy

Thank you for shopping with Toyzapp. We are thrilled to welcome you to our family.

Returns, Replacements and Refunds

Please rest assured that we will take all reasonable care to ensure your purchase is delivered to you in a usable and undamaged condition. If for any reason it arrives in a damaged state, please just take a picture of it and share with us within 12 hours of receiving it. It is pretty simple after that, you don’t have to return it to us; we will ship you a replacement.

In the event that you receive an unusable/damaged product, we will replace it with the same product or any other product from our range of your choice, of the same value. Afterall, everyone deserves a second chance!

Order/s once placed

We are sure you took your time in arriving at the decision to make a purchase. Hence, once an order is placed, it cannot be cancelled.

Reach us

For all communications on this subject, our support team can be reached at 9825065270 / shouryashah41@gmail.com. We work 10am-6pm, Mon-Fri. If you reach out to us over a weekend, you will hear from us at the start of the next working day.

Disclaimer – We reserve the right to update, modify, or change these Refund & Returns at any time, without prior notice to users or visitors. It is the responsibility of the user/visitor to review this policy periodically for any changes.